• Report: #1056462

Complaint Review: shoebuy.com

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  • Submitted: Tue, June 04, 2013
  • Updated: Tue, June 04, 2013

  • Reported By: CANCER PATIENT — LONG BEACH CA California
shoebuy.com
Internet, Massachusetts USA

shoebuy.com SHOEBUY DENIES SIZE CHANGE FOR CANCER PATIENT! Internet Massachusetts

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I bought a hat for my husband's birthday from shoebuy.com. Before I ordered I called as was assured that I could exchange it for a different size even though I was shopping early for him (About 1 month outside of their usual 90 day return time!)

My husband is fighting stage 4 colon cancer and a recent change in protocol caused his hair to fall out. The hat did not fit despite the fact that I sized it by by the website's instructions:.

I called to exchange the hat, described the situation and was told that they would not make an exchange. Real nice! I should have known they would not honor their word, they are in MA, land of nasty people. (My oldest son lives there and hates it!) I will never buy from this company again and am sorry that I did in the past.

The picture is of my husband getting chemo, wearing a blow-up beard that our daughter bought him. Yep, despite the circumstances, my disabled veteran, who served for 30 years, still has a sense of humor. 

DON'T SHOP AT SHOEBUY! YOU CAN'T TRUST THEM! WISH I'D SEEN THE REPORTS BEFORE I BOUGHT!

 

This report was posted on Ripoff Report on 06/04/2013 07:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/shoebuycom/Internet-Massachusetts/shoebuycom-SHOEBUY-DENIES-SIZE-CHANGE-FOR-CANCER-PATIENT-Internet-Massachusetts-1056462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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