• Report: #833630

Complaint Review: shoebuy.com

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  • Submitted: Fri, February 03, 2012
  • Updated: Fri, August 24, 2012

  • Reported By: elizakapp — new smyrna beach Florida United States of America
shoebuy.com
Internet United States of America

shoebuy.com shoe buy Company cancelled order when it was placed with an American Express black card, the order total was only 388.00 and was for TWO pairs of shoes. Now the shoes are out of stock and there is nothing they, Internet

*Consumer Comment: shoebuy.om

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This company cancelled my order when it was supposed to be arriving at my house. The order was placed for 2 pairs of shoes and on an American express black card i do not understand why an order for TWOP pairs of shoes would be cancelled especially when it is coming from a valid credit card. The company now says that the shoes are sold out and there is nothing they can do to fix the situation. I have never dealt with a company in my life that would not try to fix the situation nor would they want to take my money when i am willing to give it!!
 
Do not deal with this company, they have absolutely no customer service!
                 

This report was posted on Ripoff Report on 02/03/2012 06:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/shoebuycom/internet/shoebuycom-shoe-buy-Company-cancelled-order-when-it-was-placed-with-an-American-Express-b-833630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

shoebuy.om

AUTHOR: ray - (United States of America)

I 1000% agree with the complaint.  Shoebuy.com is all about their greed.  Customer service or satisfaction is not on their agenda. I would not deal with this company again and would not of done business with them, if I had read all the complaints before ordering products from the company.
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