• Report: #866237

Complaint Review: shop goodwill.com

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  • Submitted: Tue, April 10, 2012
  • Updated: Fri, August 17, 2012

  • Reported By: malyn — del city Oklahoma United States of America
shop goodwill.com
Internet United States of America

shop goodwill.com I was ripped off for 3k on this site with proof went to fbi for help they keep charging credit card bait and switch bid on something out bid then they sent you the highest bidder. biggest nightmare of Internet

*Consumer Comment: shopgoodwill.com

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biggest nightmare of my life 3k rip off have proof. I would bid on something looks great then at end of bid they switched the product to a broen one or added after that it did not work. I copied and pasted all of it. you bid and then after you win the item next thing you know its back in auction and has 3 more days of bidding. or you get out bid and you go and bid on something else and next thing you are being asked to pay for being highest bidder wth them saying the other bid dropped off and now you need to pay. also they now your bid and will run the bid up till your out bid by a dollar and then bomb your highest bidder at what yu put in as a max bid. items shipped broke over priced no one calls you back they keep charging your credit card till money is in bank they ran mine daily. had to close my accounts it was a nightmare. and things you bid on you know win things that sound like it but you have no idea what it is. there were a couple of good buys but in the end it really was a nightmare for me one i say run from also they dont tell you there are privite parties who your buying from not goodwill in fact on of them had my privite email. don't believe me go in and read that fine fine print that desribes wha the site is about they take no responsibilty at all. This sit truly gave goodwill a bad bad name!!!

This report was posted on Ripoff Report on 04/10/2012 02:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/shop-goodwillcom/internet/shop-goodwillcom-I-was-ripped-off-for-3k-on-this-site-with-proof-went-to-fbi-for-help-th-866237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Moon - (United States of America)

1) why would a sane person state they went to the FBI, when there are agencies at your disposal for free who would handle such an issue, where the FBI would likely consider you nuts for going to them and rightly so...

2) I am simply a consumer there and in time have seen the bids go way out of proportion... but if looking at it with a realistic, smart and more sane point of view... this site is the ONLY.. and I repeat the ONLY truly thrift focused, bidding site of its kind on the entire internet. So you are bidding on things with the entire planet who has net access as well as people like myself... seasoned vintage collectors, or out of their mind gamblers, people  who have no idea or clue that they can find the exact same item for much much less on ebay or etsy in better condition, teenagers, drunks, psychos, idiots, lunatics (sic)... you name it. There is no control over the bidders like ebay where you are noted for doing a bad deal or not paying. These people come from all over the country to bid... think about how many people that is!!! hundreds of millions

So people bid bid bid and dont pay ALL of the time and then are allowed to bid next time. No surprise the bids go out of control.

If you REALLY research, watch and take care... you can find bargains... but hey, it is what it is... this is not a company like ebay who has hired top Platform Engineers to manage their product line and coordinate the sales, its a simple non profit thrift shop who has done amazingly well with something of which really they dont have a clue.

I have bid with them since they opened and spent far far more then 3k and have never EVER had a false charge. I have lost bids to ridiculously high bids then seen the item relisted and knew that by common sense the reason it was relisted was because the bidder could not, did not or would not pay the price they bid.

Is the shipping over priced? Yes... but it is stated up front clearly for all to see, so shame on you for bidding in the first place. They are little independent non profit stores, mostly run by recovering addicts... trying to be part of this site with no real direction or clue, but the prices are absolutely ALWAYS posted up front... so who is the idiot for bidding on it?

The system is flawed and not well controlled, the platform has security issues and when they tried to release a new platform the system was a mess that was screwed up for weeks. The shipping prices are inconsistent and the bids at times go outrageously out of control.

SO STOP BIDDING or using them... it is what it is... I scan ang watch for thing I wish to purchase, I bid a price I know is worth my time and I negotiate with them to combine shipping when I do win a bid. If it goes outrageously off course... I dont bid, if they wont combine shipping I dont pay.

Thats it really... but I guess that was a lot.

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