- Report: #272036
Report - Rebuttal - Arbitrate
Complaint Review: Shopper Discount & Rewards
Shopper Discount & RewardsP.O. Box 855 Shelton,, Connecticut U.S.A.
Shopper Discount & Rewards The only people to get rewards is THEMSELVES Shelton, Connecticut
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I prefer writing as I like to have proof of what is being said by either side. By phoning I cannot prove anything as I do not have the facility to record a conversation. They never sent me the password that was created nor any advance warning that my account was to be charges.
Their reply: Our records show that you or someone in your household joined Shopper Discounts & Rewards after completing an online transaction with eMetrix_UK. After your transaction you were offered and accepted a membership in Shopper Discounts & Rewards.
Immediately next to the offer, the Offer Details were displayed, which included the agreement that we could charge the monthly membership fee of 8 pounds to the credit card or debit card you used for your transaction with eMetrix_UK after your trial period ended.
This membership was cancelled effective 01-09-2007 and we have issued a refund of 8 pounds for the membership fee charged on 14-08-2007. Your refund will show on your credit card or debit card account within the next 3-5 business days.
Our system generates a generic password for every new membership at the time of enrollment. Members may change it to a personal password after logging into the site. This would explain why you did not recognise the password you were sent.
I did puchase computer software fom eMetrix but had no idea that my credit card details were being passed on. I will not use eMetrix again as they connot be trusted.
All I can do now is wait to see if my refund reaches my account. Fotunately I noticed this on the first charge to my account.
This report was posted on Ripoff Report on 09/03/2007 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Shopper-Discount-Rewards/Shelton-Connecticut-06484/Shopper-Discount-Rewards-The-only-people-to-get-rewards-is-THEMSELVES-Shelton-Connecti-272036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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