- Report: #1071470
Report - Rebuttal - Arbitrate
Complaint Review: Showcase Honda
Showcase Honda1333 E. Camelback Rd Phoenix, Arizona USA
Showcase Honda Warranty Rip Off Phoenix Arizona
*Consumer Comment: How to find out if your victim of fraud when you bought your car
*Author of original report: You Are Right
*Consumer Comment: Right...Blame Them!
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Although the sign on the car said $9,999 (I should have kept it), the purchase contract was written at $10,118. I wasn't going to complain about a little over hundred dollars. I was told by the sales person that the 6-month limited Bronze MPP coverage was provided in the purchase price. The Finance Manager later confirmed the 6-month "warranty" was standard. I told the finance rep that I would like the regular maintenance services covered as well. I was provided with the Bronze MPP brochure with "6 months, 6,000 miles powertrain" written on it, and give a copy of the Platinum Care Elite brochure, which I assumed was what the $1,430 charge in the service contract was for. Because it was late, and the finance rep was well versed in being engaging so I wouldn't pay close attention to ever document signed, I did not scrutinize the MPP contract I signed.
When I finally reviewed the paperwork, I was mortified that the only service contract was 6 months of Bronze coverage written at a staggering $1,430. I contacted the Showcase Honda finance department and let them know there must be a mistake. Common sense dictates that a 6-month limited warranty costing almost 15% of the car's purchase price is too outrageous to be correct. I was emailed the soft copy of everything, and indeed, the only service contract was for the Bronze MPP. I emailed back, and asked that the obvious error it be looked into. I did not receive a reply, so I showed up and met with the Finance Manager. He said he would have the deal pulled from off-site storage and that if there was an error, he would make it right.
I had to persist, then finally got a "upgraded" MPP warrant coverage policy that ended in 3 months. The finance admin agreed the price seem awful steep, and that she was sorry for the mishap. Given it was clear that Showcase Honda was not going to do anything, I canceled the policy to cut my losses and at least get a refund of $528. They only put a half-tank of gas in the car, which struck me as cheap, especially given the additional $119 tacked on to the $9,999 quoted price. And the passenger side windshield wiper was not the proper part as it is half the length of the other and does not adequately remove rain -- how f-tard is that? These annoyances are trivial in light of a $1,430 overcharge that is nearly 15% of the purchase price.
This report was posted on Ripoff Report on 07/30/2013 03:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Showcase-Honda/Phoenix-Arizona-85014/Showcase-Honda-Warranty-Rip-Off-Phoenix-Arizona-1071470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.