- Report: #829553
Report - Rebuttal - Arbitrate
Complaint Review: shuman jeep
shuman jeep1111 south commerce walled lake mi 48390 walled lake, Michigan United States of America
shuman jeep shuman chrysler dodge jeep ram terrible customer service and responsibility in making repair walled lake , Michigan
*Consumer Comment: Not very believable.
*Consumer Comment: How Can You Possibly Understand This...
*Consumer Comment: What did you do?
the board moved since it was not apparently installed properly it was tightened into place
we were told it was fine and not defective
a friend of ours eventually had the suv on a lift and told us the brackets were bent and should be replaced as it could be a serious safety issue
we have called and emailed all the senior personnel at shuman and they first said they would inspect it themselves and since they were responsible for the initial installation make sure it was handled
this has never been followed up by them and after repeated attempts to make these arrangements we feel that they are now totally ignoring the issue and we continue to be driving an suv with a potential serious safety issue
we do not understand how such a 'reputable' dealer can traet its customers so badly
This report was posted on Ripoff Report on 01/27/2012 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/shuman-jeep/walled-lake-Michigan-48390/shuman-jeep-shuman-chrysler-dodge-jeep-ram-terrible-customer-service-and-responsibility-in-829553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.