• Report: #772266

Complaint Review: simple filings

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  • Submitted: Fri, September 02, 2011
  • Updated: Sat, November 05, 2011

  • Reported By: jm — Lakewood Colorado United States of America
simple filings
Internet United States of America

simple filings THEY GOT US TOO!! Internet

*Consumer Comment: Sad part to all this is.........

*UPDATE Employee: Unfair critic

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We also happened to be victimized by this deceptive company. Yesterday I was gathering information for our bank ,when I discovered that the SS-4 form (application for employer identification number) they submitted to the IRS had incorrect information on it. We called them this morning to get it corected . They told us it was our fault and that now we have to call the IRS to get it corrected. The lady said she was a supervisor and that it was our fault .
I questioned her about the fact that they lead people to believe that they are affiliated with the IRS she said it stated in the very first paragraph on the web site that they are not. SO I went onto the website and NO WHERE in the first paragraph does it say anything about they are not affiliated with the IRS. It wasn't until I scrolled all the way down to the bottom that I finally found where it said that. It is very difficult to read ,because the lettering is small and there is a dark colored background behind the wording.

They charged us $187 , for what. They won't admit they made mistakes on our form and they wont correct the mistakes either. THEY ARE A BIG RIP OFF COMPANY. DON"T DO BUSINESS WITH THEM!!!!

This report was posted on Ripoff Report on 09/02/2011 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/simple-filings/internet/simple-filings-THEY-GOT-US-TOO-Internet-772266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Sad part to all this is.........

AUTHOR: La71009 - (U.S.A.)

You can obtain an " E I N " right over the telephone by calling the IRS, they'll ask you the name of your business as well as your personal info, in about  3 MINUTES, they'll give you your new E I N over the phone and then mail you the hard copy of the registration in a bout a week.

NO BS !...... because that's how i got MINE...OVER THE PHONE,  AND THEY'RE FREE TOO !!!!
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#2 UPDATE Employee

Unfair critic

AUTHOR: Representative - (USA)

We are an independent document preparation and filing service that strives to succeed by providing intuitive proprietary forms, clear help content, quick processing times, and quality customer service. We aren't affiliated with any government agency, so we work only for you, and only to improve your filing experience. And our service is explained multiple times and in multiple places before any information or payment is accepted.  

We assist customers every day with documents and filings at the federal, state, and local levels, including LLC Formations, Incorporations, DBA Registrations, Federal Tax IDs (EINs), S-Corporation Elections, Entity Classification Elections, and more. People can conduct any business filing on their own, or they can enlist the help of a third party company that has performed that same filing many times before. And there are of course many costs associated with running any business.

In this case, it sounds like what happened is that the customer asked us to change their information after they provided it to us, reviewed it, approved it, and then after we submitted it to the IRS on their behalf as requested. Unfortunately, at this point, the IRS will not allow us to modify the information. The way to it at this point is for the customer to wait for the confirmation to arrive in the mail from the IRS and then for them to send that back to the IRS with the corrected information. We're sorry, but this post-submittal modification process is out of our control.

Regardless, we apologize for any negative experience. We will take it to heart and always strive to continue improving.
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