• Report: #1094620

Complaint Review: simple mobile

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  • Submitted: Fri, October 25, 2013
  • Updated: Fri, October 25, 2013

  • Reported By: Miri — Houston Texas
simple mobile
9700 NW 112th Avenue miami, Florida USA

simple mobile I payed my reup at a dealer's office. they took my money and suspended the service miami Florida

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I got my simple mobile prepaid sim last month. After the first two weeks i realised that the unlimited internet they promiss is a lie: after 2gb they drop your speed terribly.

As the good girl that I am, I said, no worries, I can live with. 40$ is still a good deal. Wrong!!!!

I got my sim from Talk&Text wireless, an aurhorized simple mobile dealer. When I went to ask about reup, he said I can pay with him (that was one week ago, my month expired yesterday). I gave him 40$ and he said he will reup in his system. He obviously didn't. The business is clsed today, he is not anwserin the phone and my phone is suspended.

I started calling simple mobile: 10 times! After 7 minutes waiting, the machine says something about higher than normal call volume and hangs up! They have no customer service at all!! 

 

I don't even know who to complain with, I am sooo furious and disgusted with the service of this phone company and their dealer.

 

Don't ever get simple mobile!


This report was posted on Ripoff Report on 10/25/2013 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/simple-mobile/miami-Florida-33178/simple-mobile-I-payed-my-reup-at-a-dealers-office-they-took-my-money-and-suspended-the-1094620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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