simplefilings a real rip off/waste of money and time Internet

i called simplefilings this am to complain about the charge for something i could have done on my own. they were very nasty and when i said i was going to report them to bbb they said they had a aaa rating. i said i would call back and ask for a supervisor. in the meantime i was searching the web for info. on this company and found this site-ripoff. i wrote my story. then i called simplefilings to ask for a supervisor to continue my complaint and to get my refund. the operator asked for my order no. then she said that a refund had been issued. i changed my complaint to a compliment. however, be aware that what they offer needs to be carefully scrutinized and the fine print on their site must be read. what they offer can be done without their fee charge. if you want something done right, do it yourself.