• Report: #1143805

Complaint Review: simplicity software

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  • Submitted: Sat, May 03, 2014
  • Updated: Sat, May 03, 2014

  • Reported By: COLLECT MANAGMENT — buffalo New York
simplicity software
Internet USA

simplicity software PO Box: 50284 Idaho Falls, ID they get your money and the product is full of bugs simplicity software PO Box: 50284 Idaho Falls, Idaho Internet

*REBUTTAL Owner of company: Unfounded Claim

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I tried this software, wrong math cost me to loose my biggest client! terrable and rude support. BEWARE NO REFUNDS FROM THEM. Took my money, hurt my business!


This report was posted on Ripoff Report on 05/03/2014 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/simplicity-software/internet/simplicity-software-PO-Box-50284-Idaho-Falls-ID-they-get-your-money-and-the-product-is-1143805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Unfounded Claim

AUTHOR: Chris Campbell - ()

Simpliicity Software advertises a money back guarantee on their Enterprise package only.  Our sales team will provide a trail period where you may use the software at no charge or we offer a starter package for just $59 in order to encourage potential clients to get very comfortable with the software before purchasing.  We make every reasonable attempt to make sure you are very comfortable with the software prior to making any financial purchase.  In this case, the client decided to purchase and after expending hours of technical resources trying to import very unorganized data he decided he really didn't want the software.  This client should have done his homework a little better and taken advantage of other less expensive options before making decisions to purchase a software and expend company resources on something that he really didn't want.  The financial calculations are flexible and used by hundreds of firms and lawyers all over the county.  All in all, this client was just unhappy with rushing into a purchase.  Our support team spent several hours trying to help and assist him with all aspects of his business

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