- Report: #1059123
Report - Rebuttal - Arbitrate
Complaint Review: simply-phones.com
simply-phones.com505a White Horse Pike atco, New Jersey USA
simply-phones.com simply-phones is a scam and they will refuse to port out your # atco New Jersey
*REBUTTAL Owner of company: Peter McHugh Is simply not telling the truth
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simply-phones.com, call trax pro and jailcalls.com in New Jersey are a scam and rip off companies all owned by "Brian." All the business are owned and operated by him directly under the impression that he is a large corporation when he is not. He is a one man operation.
I ported my local and 800 businesses numbers for my business Strategic Support Investigations to Simply-phones and switched providers immediately (within 48hours) before the lines began to port. The first time, I logged into the system I saw it was not what he sold it as and there was no technical support. Furthermore, there was no app for cell phones to control the phone service like he said there was.
When I cancelled services I asked for a refund and to stop the port of my numbers since I didn't render any services and his services were not what they were sold as. Brian refused to issue a refund and demand that I pay him more money and if I didn't, he wouldn't release the port on my numbers. I have the emails to prove it! He then kept my phone numbers off line for over two weeks costing my company thousands of dollas in lost business. He didn't release my numbers back to my current provider until I filed a complaint with the Federal Communications Commission. I also charged back what he charged me because a refund was more than justified especially since no services were ever rendered and he put my phones lines out of commission for weeks.
BUYER BEWARE, this guy and his companies are crooks and are now under investigation by the FCC for hoarding and warehousing numbers illegally. If you have been a victim of simply-phones.com, call trax pro or jailcalls.com contact my firm, Strategic Support Investigations at 866-428-4909. I will help you get your money back from these illegtiamate companies. A class action lawsuit is well warranted. They also have an F rating from Better Business Bureau.
"Brian" even had the nerve to post a negative review about my company, Strategic Support Investigations on Ripoff Report and call me a theif because I charged back my credit card and was granted a refund from the credit card company. Obvisously, I wouldn't have been given a refund if I should have been charged for the NON-SERVICE. Furthermore, this site is for victims of businesses' illegitimate practices, which is what my firm and I were, NOT HIS. For his illegitmate slander on this site and others, I had to send him a Cease and Desist order.
It should also be noted that all of "Brain's" business are unlisted and that they are NOT registered Telecommunication providers. They are resellers of another carriers services acting without the proper licensing to sell Telecommunication services.
I am investigating his true identity and will be posting his information once I obtain it so if there are any other victims out there, you will know who to sue!.
This report was posted on Ripoff Report on 06/14/2013 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/simply-phonescom/atco-New-Jersey-08004/simply-phonescom-simply-phones-is-a-scam-and-they-will-refuse-to-port-out-your-atco-N-1059123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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