- Report: #579833
Report - Rebuttal - Arbitrate
Complaint Review: simply rest, llc.
simply rest, llc.2111s. industrial park suite 103 tempe internet, Arizona United States of America
simply rest,llc. sold memory foam mattresses to 65 year old couple that has bad chemical smell that made both of them sickand he wont return money tempe, Arizona internet
*UPDATE Employee: SimplyRest Resolution
William called the guy from simply rest and he said that all of the memory foam matresses had that same odor. The base also has memory foam around the outside.William called the guy from simplyrest again and told him the matresses had an awful smell and wanted brand name .the simplyrest guy said it was his companys matress and the smell would go away in seven days.William told him he wanted his money refunded.The simplyrest guy said he would only exchange matresses would not exchange base and that william had to pay for shipping .Now William and Charlene have no bed They had to put the bed from simplyrest in the garage because it still smells fifteen days later. William also paid one hundred dollars for sheets .The sheets arrived in mail a week after bed so they had no sheets like promised.Again the simply rest guy told them sheets were on backorder.William and Charlene are sixty five years old and I cant believe that a buisness in United States can get away with robbing elderly people.
This report was posted on Ripoff Report on 03/11/2010 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/simply-rest-llc/tempe-internet-Arizona-85282/simply-restllc-sold-memory-foam-mattresses-to-65-year-old-couple-that-has-bad-chemical-579833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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