- Report: #1123475
Report - Rebuttal - Arbitrate
Complaint Review: Sinless Vapor
Sinless Vapor3214 N University Ave #455 Provo, UT Bunnell, Florida USA
Sinless Vapor Ripped off for over $50.00 Bunnell Florida
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Could not get terms to come up when wanted a sample to try but ordered it anyway for $4.95 figuring I would have time to try it and cancel if did not want to continue.
The sample did not arrive till over 20 days and in 12 there was a charge on my card for $99.95.
Called them and they said to call back when I got the order. Did so and was given a return # and address. Was told there was a handling fee of $15 so would not get all my money back. Spent $3.95 to mail back. I canceled at that time and a week later got another package with another $99.95 charge on my card.
Called again very upset and was told to spend another $3.95 to ship back and again would have to pay another $15 handling fee. Very frustrating to be kept on hold as my cell phone has limited minutes and both times called had trouble understanding what the person was saying due to a very heavy accent. Even talked to a supervisor and he was difficult to understand.
Was told the first time it would be 3-5 days before refund. Has been over 5 and still nothing.
Am out over $50 due to their handling charges, return fees, and gas to get to the post office. If the money is not returned soon will also be out interest of 23% on both charges.
Extremely upset and out money I really did not have to spend, especially with nothing to show for it since I did not even try it being so upset over getting it too late to try before getting charged - ie "trial period" promotion.
This report was posted on Ripoff Report on 02/13/2014 08:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sinless-Vapor/Bunnell-Florida-32110/Sinless-Vapor-Ripped-off-for-over-5000-Bunnell-Florida-1123475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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