- Report: #1045210
Report - Rebuttal - Arbitrate
Complaint Review: sirius
siriusnew tork, New York United States of America
sirius xm CUSTOMER SERVICE IS AWFUL!!!! new tork, New York
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Basics-I have had sirius for years-got a new car-called-to transfer service- new car had a three month trial so I was told that three month trial would be added to my already paid for subscription. Now three months later- sirius inactivated by company. Customer service rep and subsequent supervisor unable to help-transfered to someone else-also unable to help.
Wanted to get sirius turned back on. Now just want my money back not "credit". No help. I remain on hold, now over one hour total today. I'll stick with regular radio.
p.s. the satellite reception has also gotten WORSE over the last couple of years-thought it was my old car-nope-issue with new car too. Sirius-you suck.
This report was posted on Ripoff Report on 04/22/2013 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/sirius/new-tork-New-York-/sirius-xm-CUSTOMER-SERVICE-IS-AWFUL-new-tork-New-York-1045210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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