- Report: #754439
Report - Rebuttal - Arbitrate
Complaint Review: siriusxm
siriusxmInternet United States of America
siriusxm Deceptive business practices Internet, Internet
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Sirius XM Radio has a very good product. The complaint that I have with them is the way they handle billing. They have automatic renewal and there is, as far as I know, no other way to do business with them.
I have 2 cars equiped with satellite radios that expire on different months. I tried to cancel both cars, because of very little use and a very high cost attached to the limited use. When I tried to cancel my accounts, which were paid up, I received the run around and had to go through several people with what I consider long wait times between the people that I talked to. Finally I talked to Audrey who could help me with the cancellation but not without an argument.
Bottom line was, OK they would cancel my service but it would cost me $75....I consider this a Rip Off.....
This report was posted on Ripoff Report on 07/18/2011 10:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/siriusxm/internet/siriusxm-Deceptive-business-practices-Internet-Internet-754439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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