- Report: #1110633
Report - Rebuttal - Arbitrate
Complaint Review: SiriusXM
SiriusXM1221 Avenue of the Americas 36th Floor New York,, New York USA
SiriusXM Sirius Raido Bait and switch New York, New York
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On Saturday December 21, 2013 I was contacted by SiriusWM sales representatives.
During the call I agreed to one-month of service for $0.99. I gave him my debit card number on the recorded line. Later that day I was Christmas shopping for my family, upon checking out my debit card was declined to my dismay. Upon checking my account online I was found a $1.00 pre-authorization and shocked to see a second preauthorization for $357.33. I called and was told by a supervisor the representative made a mistake and subscribed me to a 2 year plan and a credit was requested. On 12/25/13 $342.33 has been credited back to my debit card. Leaving $14.01 still owed me. I have called and they said they are not willing to credit the remaining
credit showing on the account.
This report was posted on Ripoff Report on 12/26/2013 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/SiriusXM/New-York-New-York-10020/SiriusXM-Sirius-Raido-Bait-and-switch-New-York-New-York-1110633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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