- Report: #1052628
Report - Rebuttal - Arbitrate
Complaint Review: skin energizer
skin energizer2605 Mountain Industrial Blvd. Ste. 2 Tucker GA 30 Tucker , Georgia USA
skin energizer they lied Tucker Georgia
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christina is the name of the manager,she hang up the phone on me when i was talking to her,i was not rude
she said she would not help me and would not give me a refund.
I brought B creams and two acne kits and they didnt work for me and my mom and sister
i sent them back for a refund,because they had a 30 money back gurantee,total amount spent was $127.14.
but christina said the B cream bottles were empty and face cream bottles were empty and she would not give refund becasue of that,but everything else was full one face cream was finish
I told her it was three of us using the product and it irritaed and itched our skin she wasnt going to getback a full bottle on all of them that would be ridiculuous what did she expect i told her to let me speack to the owner but she said no he doesnt take calls and she said i cant help you
and hang up,i told her im going to report her because i need back my $124.14.
the website has that policy and yet they dont own up to it,that is lying to the customers that buy i want back my refund as they got back all their products
this is the policy and it reads:eturn Policy Your satisfaction is our primary goal. All products we manufacture have a 30-Day Guarantee.
If you are not satisfied with your results, you may return the unused portion of a product for a full refund less shipping.
If you have any questions or concerns regarding a return, refund, or exchange, contact SkinEnergizer.com
Customer Service toll-free at 888-909-1658, Monday through Friday, 8:00AM - 4:00PM EST.
We do not accept returns on any products we do not manufacture, for any reason.
Customers need to call for any overnight order placed after 8 AM, to get it to ship the same day. Friday overnight orders will be delivered on Monday.
We do not accept any returns on products that we do not manufacture including lasers, all sales are final.
I SENT BACK PRODUCTS USED AND USED AND NEED MY MONEY BACK
This report was posted on Ripoff Report on 05/21/2013 10:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/skin-energizer/Tucker-Georgia-30084/skin-energizer-they-lied-Tucker-Georgia-1052628. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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