Complaint Review: skin optics - Internet
- skin optics Internet USA
- Phone: 8886128019
- Web: www.skinoptics.com
- Category: BBB Better Business Bureau
skin optics TOTAL SCAM! They tell you are paying S&H when you order and you have 14 days to try product. Turns out you have to call before the 14th day! I just came home from open heart surgery and can't afford the $90 they basically stole from me! Internet
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I ordered the trial size of the skin optics lotion. I was charged $4.95 for what was supposed to be "shipping and handling". The offer was to try for 14 days, then you could cancel.
I called on the 14th day, before midnight and was told that I had to call before the 14th day, so there was nothing I could do. My account was debited almost $90.00. I have not broken the seal on the product and offered to return it and was told it would not be accepted.
I was told that I should have read the terms. Well, the jar came in an envelope with nothing, no papers, no receipt. So no addess to send it back to. All I have is the customer service number and customer service is a very bitchy and argumentative woman.
Just had open heart surgery, can't afford $90 for something I can't and won't use!
Kathy
Salt Lake City, Utah
This report was posted on Ripoff Report on 02/12/2016 01:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-optics/internet/skin-optics-total-scam-they-tell-you-are-paying-sh-when-you-order-and-you-have-14-days-1287260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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