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Report: #1338444

Complaint Review: Skin Royale - Internet

  • Submitted:
  • Updated:
  • Reported By: D. R. Colorado — Aurora Colorado USA
  • Author Confirmed What's this?
  • Why?
  • Skin Royale Internet USA

Skin Royale Eye Royale Will not issue refund Internet

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These two skin care products (Eye Royale and Skin Royale) arrived just a few days before my bank account was charged a total of $176.90. When I called their customer service number, I was told that they would not refund my money because it was two days after my trial period had ended, which was four days ago. The customer service representative woudl not budge, and when I asked to speak to her supervisor, she said that they "all had to follow the same protocol" and not issue a refund. I feel ripped off, as the dates of my trial period were not specified anywhere.

Update: After an email to the company, they called back and offered me a 50% refund. I would rather have that than nothing, but I still feel that this type of business practice is unethical.

This report was posted on Ripoff Report on 11/16/2016 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-royale/internet/skin-royale-eye-royale-will-not-issue-refund-internet-1338444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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