- Report: #1119371
Report - Rebuttal - Arbitrate
Complaint Review: Skinny IQ
Skinny IQ7965 Commercial Way Henderson, Nevada USA
Skinny IQ total abuse of debit card information given Unique Henderson Nevada
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This company came up as a pop up when I was trying to apply for online survey registration to try and make a little extra money. That is why I thought it was safe, because I did a web check of the survey group and found positive results.
They sent the product and in 6 days charged my credit card 95.06, when they had already charged it 1.03 and 3.87 for random processing and mailing cost. They say they were giving me 8 days to try the product, which is no where on the information which you fill out.
When I called and complained and told them I would be returing it unopened, withing two days they gave me 70.00 back in my account. This woman whom I spoke to said they would return the balance when the product was returned and received unopened. They gave me an RMA number and I returned the unopened product.
Ten days after they received it.... I called to find out where my balance of my refund was and they told me they had given me all the refund I was going to get.... only on orders of 2 or more are there full refunds...... I cited their website and the person I was speaking with (very broken english) told me I had my refund. I asked to speak to a supervisor, he said he was one and there was nothing else he could do for me.
I am going to call them back at the original phone number (which is at home and I am on my break at work) and see if I get a different response. I am also going to check with my bank to see if there is any recourse. I will update this as I can.
This report was posted on Ripoff Report on 01/29/2014 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Skinny-IQ/Henderson-Nevada-89011/Skinny-IQ-total-abuse-of-debit-card-information-given-Unique-Henderson-Nevada-1119371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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