- Report: #1111992
Report - Rebuttal - Arbitrate
Complaint Review: skintrium
skintrium ordered nuritive pigmentation reduce cleasing milk and xf15 for total of $125.94 for over a month and i have made several calls to this company to avail. i believe they are fraud. a company where you cannot talk to anyone except email. no one knows what happened to the mail. i even called USPS and FEDEX to check on the product but i was told no package was delivered or picked up from skintrium. company like this should be looked into for fraud. new york new york
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I BOUGHT TWO BRODUCTS FROM SKINTRIUM SINCE DECEMBER THIRD OF THIS YEAR 2013. I HAVE NOT RECIEVED MY PRODUCTS AS AM WRITING THIS REPORT. SEVERAL CALLS TO THE COMPANY AND I WAS TOLD THE ONLY CONTACT AVENUE IS THROUGH EMAIL. AFTER SOME WEEKS OF CALLING AND LEFT A NOTE THAT MY LAWYER WILL GET IN TOUCH WITH THEM, SOMEONE BY THE NAME JEFFERY CALLED ME TO LET ME KNOW THAT THE COMPANY IS SORRY, THEY FORGOT TO SHIP MY PRODUCTS THAT HE WAS GOING TO MAIL IT RIGHT AWAY. UP UNTIL NOW I STILL DONT HAVE THE PRODUCTS. THEIR CUSTOMER SERVICE IS VERY POOR. THEY DONT REPLY TO MY EMAIL ANYMORE. I EVEN MADE CALLS TO USPS AND FEDEX TO CHECK ON THE PRODUCT, BUT I WAS TOLD THEY DO NOT HAVE ANY PACKAGE FROM SKINTRUIM. I HAVE MADE SEVERAL CALLS AND EMAILS TO NO AVAIL.I EVEN ASKED FOR MY REFUND, NO ONE HAS CONTACTED ME UP UNTIL NOW. COMPANY LIKE THESE SHOULD NOT BE IN THE MARKET.
This report was posted on Ripoff Report on 12/31/2013 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/skintrium/new-york-New-York/skintrium-ordered-nuritive-pigmentation-reduce-cleasing-milk-and-xf15-for-total-of-1259-1111992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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