- Report: #849589
Report - Rebuttal - Arbitrate
Complaint Review: sleepy's
sleepy's6416 carlisle pike Internet United States of America
sleepy's my underage daughter was coerced by their sales manager to sign off on removal of the old mattress & box-spring after i had specifically ordered setup & delivery of the new items. Internet
*Consumer Comment: Confused..
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We had made this shopping trip on orders from our landlord, who insisted that my daughter's current mattress & box-spring were causing an unsafe environment. She had observed several TV advertisements and claimed that we could purchase a new set for the one day half price sale with free delivery for as low as $199.99.
When we got to the store, driving in extremely inclement conditions, as I suspected we were told none of this was true, that the sale was over yesterday, and other dishonest sales information. I cut to the chase. I was able to come to an agreement on a purchase, and then she pulled her stunt of getting my daughter to sign off on old furniture removal. I did not realize what my daughter had signed off on. She told her "here you can sign this honey, it doesn't mean anything".
I hold a retail sales licence. Her conduct was completely unprofessional. Their ad was being run. Not a good experience. The only good thing I have to say is that after contacting the divisional sales manager, a chuck, employee#CB2104, he arranged to have things taken care of. I guess this is proof that no matter how bad foolish people attempt to foul things up. Professional people make things happen. I will never shop there again.
This report was posted on Ripoff Report on 03/06/2012 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/sleepys/internet/sleepys-my-underage-daughter-was-coerced-by-their-sales-manager-to-sign-off-on-removal-o-849589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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