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  • Report: #1008366

Complaint Review: Smart Living Company

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  • Submitted: Sun, February 03, 2013
  • Updated: Wed, February 06, 2013

  • Reported By: Rose — Chowchilla California United States of America
Smart Living Company
Simi Valley, California United States of America

Smart Living Company SLC Failure to refund money. Unauthorized charges to my bank account. Failure to respond to written and verbal requests for refund. Owes me approximately $600.00. Simi Valley, California

*UPDATE Employee: Please call as soon as possible

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I originally thought I would contact the SMC Corp. to start an at home business/mail order/internet about 12 months ago. The initial investment was $499.00 that they took out of my bank account, a one time charge.

When I received the training materials the sales person contacted me and informed me that I needed to invest approximately $8,000.00 more to get the proper access to their website and my own website told to be created for a monthly fee also. I was unable to come up with nor wished to spend that much money on this project so I asked for all the information to return the sales material and returned all in less than two weeks.

I have called at least twice before and after shipping the materials back to SMC. This company called me on at least three occasions to check on my sales or trying to get me to invest to make money at home, but now they are under the name Smart Living Company. Each time he calls I tell him about his failure to process my refund. Last call I received was approximately August or September 2012.

As I balanced my check book I discovered that they (SLC Smart Living Corp.) tested my bank account with a zero dollar transaction in mid January and then turned around and processed a transaction in the amount of $49.95 on January 22, 2013 that went thru.  I am working with my bank to again make certain this company (now under a new name) doesn't get any further funds from my account.

The phone number that goes to that company off of my bank information is 800-853-6502. Please warn everyone, shut this group of scam artist down and prosecutes them for mail fraud, and bank fraud at the very least.

This report was posted on Ripoff Report on 02/03/2013 09:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Living-Company/Simi-Valley-California-/Smart-Living-Company-SLC-Failure-to-refund-money-Unauthorized-charges-to-my-bank-account-1008366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please call as soon as possible

AUTHOR: Susan Smart - (USA)

Hello Rose,

Smart Living Company has a process for cancelling accounts, and if the steps were all completed and there is an oversight on our end, you should contact our Member Services manager immediately. Please call 1-800-345-4762 and ask to speak to Jessica Perry; she will assist you with your claim. Thank you.
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