• Report: #921922

Complaint Review: smart living

  • Submitted: Fri, August 03, 2012
  • Updated: Fri, August 03, 2012

  • Reported By: stephanie — n las vegas Nevada United States of America
smart living
996 flower glen street, simi valley, ca 93065 Internet United States of America

smart living emerchant i am being billed for an account that i have tried to cancel five times. Now there has been a deduction from my account for a website that i dont have and they cant refund my money because it is passe , Internet

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This company was previously SMC. I ordered the package for a trial promotion. It was not what it said it was. I could not get in touch with my coach until three weeks after i recieved the packet.

when I finally got in touch with the coach he didn not really want to deal with me because i didnt want a website (7000.00 aproximately). I then tried to cancel the program. He said he would take care of it.

I then got a bill and I called again. there was no note that i had cancelled but i was then assured that it would be done. i have tried five times to cancel because i keep getting billed. each time i was told that there was no record and they would take care of it.

Now there is a deduction from my account for a website that i never new existed because i cancelled. I called and they told me that it was past my 90 days and it can not be refunded. i was warned before from different people who had the same issue but i took a chance. This was the worst mistake. now i have to close my accounts to make sure there are no deductions again.

I am sure that my account is still npot cancelled but they will never get another dime from me. I will constantly write reviews, blogs etc. to warn anyone who is thinking about this company to find another option. This is truly a rip-offf company.

Stephanie
Las Vegas, NV

This report was posted on Ripoff Report on 08/03/2012 08:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/smart-living/internet/smart-living-emerchant-i-am-being-billed-for-an-account-that-i-have-tried-to-cancel-five-921922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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