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Report: #921922

Complaint Review: smart living - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: stephanie — n las vegas Nevada United States of America
  • Author Confirmed What's this?
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  • smart living 996 flower glen street, simi valley, ca 93065 Internet United States of America

smart living emerchant i am being billed for an account that i have tried to cancel five times. Now there has been a deduction from my account for a website that i dont have and they cant refund my money because it is passe , Internet

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This company was previously SMC. I ordered the package for a trial promotion. It was not what it said it was. I could not get in touch with my coach until three weeks after i recieved the packet.

when I finally got in touch with the coach he didn not really want to deal with me because i didnt want a website (7000.00 aproximately). I then tried to cancel the program. He said he would take care of it.

I then got a bill and I called again. there was no note that i had cancelled but i was then assured that it would be done. i have tried five times to cancel because i keep getting billed. each time i was told that there was no record and they would take care of it.

Now there is a deduction from my account for a website that i never new existed because i cancelled. I called and they told me that it was past my 90 days and it can not be refunded. i was warned before from different people who had the same issue but i took a chance. This was the worst mistake. now i have to close my accounts to make sure there are no deductions again.

I am sure that my account is still npot cancelled but they will never get another dime from me. I will constantly write reviews, blogs etc. to warn anyone who is thinking about this company to find another option. This is truly a rip-offf company.

Stephanie
Las Vegas, NV

This report was posted on Ripoff Report on 08/03/2012 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-living/internet/smart-living-emerchant-i-am-being-billed-for-an-account-that-i-have-tried-to-cancel-five-921922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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