- Report: #958443
Report - Rebuttal - Arbitrate
Complaint Review: Smart Travel and Incentives
Smart Travel and Incentives801 International Pkwy Lake Mary, Florida United States of America
Smart Travel and Incentives Free cruise and airfare was offered but when they sent us our travel arrangements the cruise was not free, and it did in fact cost more than the cruise cost listed on the cruise line web site. I on't Lake Mary, Florida
*Author of original report: OH NO YOU DON"T
*UPDATE Employee: Cruise Offer
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We asked for an upgrade and they told us it would cost $350 per person, when it was only $200 when booked through the cruise line (Norweigen).
The cruise itself cot more than the price online for the same Norweigen cruise.
When we told the booking agent that we were told the cruise and flight were free, but subect to taxes and port fees she said nowhere did it say "free". It did say we would "recieve' a cruise. It also said we were to pay port fees and taxes, and personel expenses. It would seem to anyone it would be free.
We did not get to the "free" flight, the price of which would be harder to determine than the cruise.
In 2008 I lived in PA and got a similar offer from Global Travel in NJ. I actually bought a membership from this company. I was offered for two free airline tickets (for two, with two destinations.) They said I did not qualify because I did not fill the form out complely. ie: it asked where I was empolyed and I said retired, then it asked for my work phone # and I left it blank, NO EMPLOYER NO NUMBER, it seemed to be a no brainer.
I never used my membership because I was afraid I would pay for a vacation, and then never get it. From what I have read on this site, it is a common complaint. Smart travel said Global got a lot of complaints. These company's must all be one and the same.
My advice is, don't go to their presentation in the first place.
Hey, this is supposed to backed by the government, under realestate laws, just like time shares. Where is the government protection? How do these people stay in business? They are all scamers.
Scams seem to get much worse when the economy is bad. Shame, shame.
This report was posted on Ripoff Report on 10/22/2012 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Smart-Travel-and-Incentives/Lake-Mary-Florida-32746/Smart-Travel-and-Incentives-Free-cruise-and-airfare-was-offered-but-when-they-sent-us-our-958443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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