- Report: #1063639
Report - Rebuttal - Arbitrate
Complaint Review: SmartStyle Salon
SmartStyle Salon1300 Us Highway 22 Phillipsburg, Select State/Province USA
SmartStyle Salon AKA Saralyn Appointment not kept, no phone call, no explanation, left sitting there waiting Phillipsburg New Jersey
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Made an appointment by phone on June 27, 2013 with stylist (?) Saralyn for 9:00 am on Friday morning, June 28, 2013 at 9:00 a.m. Got to salon at 8:55, no one was there. Waiting till 9:00, no one there to open. 9:10, still no one there. I called Salon, no answer. Sitting there waiting, and waiting, and waiting. Finally at 9:30, I left a note for Saralyn, thanking her for her "great customer service", being sarcastic, as there was no customer service! As this is a 24 hour Walmart, and the Smart Style Salon is located in the Walmat, Saralyn could have called the Courtesy Desk and asked them to put a note on their door/gate, stating that something had come up and they would call clients to reschedule, or whatever. Today is Monday, and I still haven't heard from that girl or the Salon! I will never go back there again, and am totally disappointed in Saralyin.
This report was posted on Ripoff Report on 07/01/2013 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/SmartStyle-Salon/Phillipsburg-Select-StateProvince-08865/SmartStyle-Salon-AKA-Saralyn-Appointment-not-kept-no-phone-call-no-explanation-left-si-1063639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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