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Report: #1160467

Complaint Review: Smash Party Entertainment - Hewlett New York

  • Submitted:
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  • Reported By: TheWeatherMan — New York
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  • Smash Party Entertainment 1249 Broadway #103 Hewlett, New York USA

Smash Party Entertainment Amy Gottesman Smash Entertainment Smash Party Entertainment NYC, LLCt Smash@smashnycamy@smashnyc.cominfo@smashnyc.com516-410-4126 name calling, entertainment late, missed spot, unapologetic, no refund, kept money,Unprofessional, unreasonable Hewlett New York

*Author of original report: Amy Gottesman CEO of Smash Party Entertainmentis being investigated

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Amy Gottesman, CEO of Smash Party Entertainment was very nice before my event. The problem was she did NOT show up at my event. When there was problems with the entertainment that we booked with Smash Entertainment, we could not reach her by phone. We were stuck with no entertainment, no Amy Gottesman and no way to reach anyone at Smash.

The next day I tried reaching out to Amy. She became aggressive, and started calling me names. Her entertainers weren't at my party on time and she started calling my names? She posted the name on her business twitter 2 days latter and sent a e-mail calling me names. Talking about unprofessional, who acts this way when thousands of dollars are being spent.

On her business twitter account she refers to parties and events that she didn't plan nor was she an invited guest. It's very misleading.

We have filed a report with the BBB and are taking legal action. I can not express how bad this experence was during a night that should have been the happiest night of my life. Smash did not follow there contract or e-mails nor did they provide a refund. I'll follow-up after we go to court.

 

 

This report was posted on Ripoff Report on 07/08/2014 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smash-party-entertainment/hewlett-new-york-11557/smash-party-entertainment-amy-gottesman-smash-entertainment-smash-party-entertainment-nyc-1160467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Amy Gottesman CEO of Smash Party Entertainmentis being investigated

AUTHOR: TheWeatherMan - ()

POSTED: Thursday, July 10, 2014

Amy Gottesman, CEO of Smash Party Entertainment with many aliases, D.B.A's and A.K.A.'s, sent me a video of an entrance that her company did not perform at my entrance, yet she was paid for this entrance. This was agreed to in both her own contract and e-mails. I have proof of this and am willing to forward the contract, video, e-mails and witness statements to any potential Smash Party Entertainment clients. I have numerous witnesses to the fact that she did not show up at the event and she was unreachable by phone during the event when there were problems with no entertainment being there. Her entertainment showed up over 3 hours late and missed their time slot, my entrance and this women, as you can see from her reply, has called me names, has sent aggresive e-mails also calling me names, has told companies I was not a client, and has made slanderous remarks that are not true. She is the epitome of unprofessional and refused to deal with the disaster her company caused at my party. This party was over $50,000. Smash Party Entertainment was hired to provide the entertainment for my special night. Amy Goettesman didn't show up and again her entertainment was over 3 hours late to a $50,000 event. We filed a BBB report to have them investigate this company and have filed legal action. because Ms. Gottesman didn't have the money to return to us when her entertainment wasn't at our event on time. Her own business twitter account refers to events and people she does not have as clients, she did not work the events and she was not an invited guest. It is very misleading to try and increase her credibility. What company would show up 3 hours late for work and attack the client? Is this the type of person or company you want as the middleman for the entertainment at your event? Buyer beware, talk to her clients, talk to the venues and check your facts so your event doesn't get ruined with no entertainment as mine did because of Smash Party Entertainment. We are still stuck dealing with with the leagal part that we have filed. Also google Smash Party Entertainment this is not the first bad review this company has recieved. Her company has been accused of sending out prostitutes to events. Is this a front for prostitution? Google her business address and you'll see what type of business you are dealing with, an address at a low end strip mall. Again is this the type of business you'd want handling your entertainment with such drama and not showing up on time?

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