- Report: #318954
Report - Rebuttal - Arbitrate
Complaint Review: SMC
SMC996 Flower Glen St. Simi Valley, California U.S.A.
SMC: Speciality Merchandise Corporation, A Home Based Business "opportunity". SMC Representative rude, pushy, and unprofessional Simi Valley California
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I was contacted by a representative of SMC this morning. The young man was friendly enough, at first. I could tell he was reading as he was explaining the business "opportunity".
Now, let me tell you, I have over 25 years experience in sales/customer service. No salesman/rep that talks to me is telling me anything new. I politely listened to the spill, then told him I was not going to make a buying decision today, I wanted to review the material. Would they be sending me a catalogue? He said no...then continued in his quest to convince me to make a buying decision TODAY, it won't be offered again, blah blah blah, same old thing I've heard countless times. Offered me a website for 29.95 month, (free set up!). Explained the Silver plan: 24.95 plus 15.00 shipping & handling, 45.00 coupon. The Gold plan: 399.95 plus 15.00 shipping $ handling, 100.00 coupon. Oh!! And, of course, a 'risk free 30 day guarantee to look at the kit, and my money back if not satisfied! (Sure)
Being a sales professional, I politely told him NO, I am not committing today, please send me the information to review, then I would decide. He would not take NO for an answer, but continued to ARGUE with me about taking the deal TODAY. I think he knew it was a lost cause, but the guy wouldn't give up. He even abruptly said, " Ma'am, I've let you talk, now you let me talk". This was too much....as he was talking, I did a Google search to RipOff report and started reading the negative feedback. I gave him a final NO, and said it was time to end the call, please send me the companyinformation.
He then said, "It's either 'get in now' or hang up". I replied, " That was a very unprofessional statement. If you were a legitimate company, you would never have made a statement like that. It was very unprofessional! Thank you for the call". I then hung up on him.
Thank God they don't have my credit card number. He tried really hard to get a card number from me, but I just wouldn't sucker into it. I HAVE ONE MORE THING TO SAY ABOUT THIS BUSINESS: DON'T FALL FOR IT!
This report was posted on Ripoff Report on 03/18/2008 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/SMC/Simi-Valley-California-93065/SMC-Speciality-Merchandise-Corporation-A-Home-Based-Business-opportunity-SMC-Represen-318954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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