Complaint Review: Smoke Freely LLC - Tempe Arizona
- Smoke Freely LLC 405 West Fairmont Drive Tempe, Arizona United States of America
- Phone: 1 480 829 0154
- Web: www.smokefreely.com
- Category: Tobacco Companies
Smoke Freely LLC Prado E-Cigaretts 10-Day Trial is a deceptive rip-off Tempe, Arizona
*Consumer Suggestion: BBB
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This company should be shut down. They offer a 10-day free trial that starts the same day that you place an order. You can not return the merchandise unless you get an RM# within this 10-day period.
Here is the catch-22. I placed my order on a Friday. They count that day as day 1 beginning at 12:01am on that same day. I received my shipment on the following Friday after their closing hours which meant that my trial period was in its 8th day before I even opened the package and also meaning that my trial period would end at 12:01am on Sunday. Since they are closed on Saturdays and Sundays it is entirely impossible to get the required RM# before the end of the 10th day. What kind of trial and return policy is this? And we all think that Al Capone was a crook. At least you could probably reach him on the weekend.
This company relies on customers not reading the fine print closely. They have their backs covered. On that 10th day they will extract more money from your account and if you do not get the RM# and get the merchandise back to them by the 14th day they are in the clear to brush you off.
This is organized fraud and something needs to be done. I am embarrased that I fell for the scam company.
This report was posted on Ripoff Report on 05/02/2010 10:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smoke-freely-llc/tempe-arizona-85282/smoke-freely-llc-prado-e-cigaretts-10-day-trial-is-a-deceptive-rip-off-tempe-arizona-599210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
BBB
AUTHOR: Kitty - (USA)
SUBMITTED: Thursday, December 16, 2010
Report this company to as many consumer awareness sites as possible and file a complaint with the Better Business Bureau. Even if it says you only have 10 days, they should be 10 business days since they don't do business on Saturdays and Sundays, you should still be able to get your money back!!!
Advertisers above have met our
strict standards for business conduct.