- Report: #1082541
Report - Rebuttal - Arbitrate
Complaint Review: Smokeless Image
Smokeless Image2329 E High Ave New Philadelphia, Ohio USA
Smokeless Image Volt electronic cigarettes, e-cigs New Philadelphia Ohio
*Author of original report: Smokeless made it right
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I ordered several items from Smokeless Image, and did not receive. My complete order consisted of a Volt case, 2 clearomizers, a box of cartomizers, a bottle of nicotine liquid, and 2 batteries. I received a padded envelope in the mail with a packing slip that had all the items I ordered checked off as if they were in the package. However, the package did not include either of the 2 clearomizers, the liquid, and one of the batteries. I would have given the company the benefit of the doubt, because I had one successful order from them in the past, but their customer service has been completely awful.
I have yet to be able to comunicate with anyone from the company as I have tried calling several times, and written several emails. You cannot get a hold of anyone by calling. Try yourself 877-MAX-VAPOR. You will be on hold for about 10minutes and then be forwarded to a voice mail. There are lots of positive reviews about this company on the web, but I am skeptical about the legitimacy of many of the reviews. Do yourself a favor and stay away from this company and brand. I will update this if I get a response from the company.
This report was posted on Ripoff Report on 09/07/2013 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Smokeless-Image/New-Philadelphia-Ohio-44663/Smokeless-Image-Volt-electronic-cigarettes-e-cigs-New-Philadelphia-Ohio-1082541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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