- Report: #1094336
Report - Rebuttal - Arbitrate
Complaint Review: SMR Promotions
SMR PromotionsP.O. BOX 1659 Keller, Texas USA
SMR Promotions Compnay did not ship order on time -as promised Keller Texas
*REBUTTAL Owner of company: Who is this person?
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I special ordered a custom item for an event three weeks away. I asked several times, to several different people, are you sure you can deliver it on time? Oh, yes, they replied. My mistake was that I paid for it in advance.
The event came and went and I did not receive the order in time. I called to ask what was the problem and the person who answered the phone knew nothing and everyone else was gone for the week.
When the Boss finally returned, he called and apologized and admitted they had made a terrible mistake. He promised me a refund, but of course I never got it.
There are dozens of companies who provide this type of service so please go anywhere else by SMR promotions because their servie is TERRIBLE.
This report was posted on Ripoff Report on 10/24/2013 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/SMR-Promotions/Keller-Texas-76244/SMR-Promotions-Compnay-did-not-ship-order-on-time-as-promised-Keller-Texas-1094336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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