• Report: #1100340

Complaint Review: Snackhelmets.com

  • Submitted: Mon, November 18, 2013
  • Updated: Mon, November 18, 2013

  • Reported By: Shelly — Calvin Kentucky
Snackhelmets.com
Winona, Minnesota USA

Snackhelmets.com Ecommerce solutions Official nfl site Winona Minnesota

*REBUTTAL Owner of company: Order has shipped

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Hello,  I had gone on line to order a snack helmet and this site came on saying it was an official site.  So I found what I was looking for and ordered it.  I had gotten a receipt.  Showing my total and reference number.  I went back on the site to see what is going on with my order because I haven't heard anything from them.  I went back on there and I found where it's says that I will get my order in 7 to 10 business days. It took me a few to find a number. I found a number there and it it is a wrong number.  It belongs to a HR Green company out in California.  So I looked some more on their web site and found a town and the state.  So I called the yellow pages there and they gave me a number for the ecommerce solutions that deals with the snack helmets and so I called it and some guy answered the phone and I asked if it was the snack helmet company and he hesitated and said no it was a personal line.  The number to that was given to me was 973-214-0799.  I have not been charged for this yet. I can't cancel my credit card yet because I have outstanding payments that haven't gone through yet.  I wanted to let you know what is going on because I have seen that this has been going on for some time now.  I hope you catch the people who are doing this.  Thank you.


This report was posted on Ripoff Report on 11/18/2013 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Snackhelmetscom/Winona-Minnesota-55987/Snackhelmetscom-Ecommerce-solutions-Official-nfl-site-Winona-Minnesota-1100340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Order has shipped

AUTHOR: Ecommerce Solutions - ()

Our website clearly states that the product ships in approximately 7-8 business days.  It does not say that it will be delivered in 7-8 business days.  Your order shipped on 11/18, which is the same day that you filed the report.  Your UPS tracking number was sent to you on 11/18, and is 

1Z736W560314031755

 

Which can be tracked online at ups.com.

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