Complaint Review: Snapback Wallet - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Snapback Wallet Internet USA
- Phone:
- Web: snapbackwallet.com
- Category: Specialty Stores
Snapback Wallet Nick believes that shipping errors are the customer's fault. Internet
*Author of original report: Resolved
*REBUTTAL Owner of company: Wallet Delivered - Discount Offered, Customer Denied
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
My wife placed an order for this company's namesake product as a birthday present for me. Some weeks later she realized that the product (a minimalist wallet) had never arrived. We checked out the tracking number only to discover that the wallet had been delivered nearly two weeks prior. It certainly hadn't been delivered to us.
We immediately contacted the company. Nick Augeri responded indicating that no refund was possible and that we'd have to pay if we wanted a replacement. Thanks, Nick. Great customer service.
We contacted PayPal to have them mediate and Nick described our behavior to PayPal as "very suspicious" due to the elapsed time between the non-delivery of the wallet and the point at which we first emailed him; and that we were just looking for a, "wallet for free."
Seriously, what business holds its customers liable for shipping/delivery problems?
In the end, we don't have the wallet and Nick has our money.
Buyer beware.
This report was posted on Ripoff Report on 10/13/2014 12:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/snapback-wallet/internet/snapback-wallet-nick-believes-that-shipping-errors-are-the-customers-fault-internet-1182660. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Resolved
AUTHOR: SnapbackWalletSucks - ()
SUBMITTED: Tuesday, October 14, 2014
I'm really looking forward to using my Snapback Wallet. I've been using a large binder clip for years now since I loathe bulky wallets. Nick came through and we were able to reach an amicable resolution. Thank you!
#1 REBUTTAL Owner of company
Wallet Delivered - Discount Offered, Customer Denied
AUTHOR: Snapback Wallet - ()
SUBMITTED: Tuesday, October 14, 2014
Hello Mr. Jones/Lennon,
Advertisers above have met our
strict standards for business conduct.
