• Report: #1015796

Complaint Review: society 6

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  • Submitted: Sun, February 17, 2013
  • Updated: Sun, February 17, 2013

  • Reported By: temika — sydney Australia
society 6
Internet United States of America

society 6 I purchased a $100 gift voucher and received NOTHING. Internet

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Society have pretty much stolen from me. I made a purchase for a $100 gift voucher, they give you the option for it to be sent to the person you have purchased it for via email, I thought this option was great! after placing the order I received no confirmation email about my purchase, l thought that was strange after 24 hours so I checked my Internet banking and the transaction had been made. I sent them an email a few days later notifying them that the money had been taken out of my account but the gift voucher had not been received... no reply.

I then sent another email early February stating I had not received a reply and that I was $100 lighter in my bank account and how this was very embarrassing for me as the purchase was a birthday present and I would like to hear back from somebody asap.. no reply. I sent another email last week stating that this was very poor customer service and that I wanted to make a formal complaint. Again no reply. All up I have sent 3 emails with no reply, there is no phone number to call. I just do not understand how they think this kind of professionalism and customer service is going to work for their business. I sure wont be making another purchase from them again.

This report was posted on Ripoff Report on 02/17/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/society-6/internet/society-6-I-purchased-a-100-gift-voucher-and-received-NOTHING-Internet-1015796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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