- Report: #1070034
Report - Rebuttal - Arbitrate
Complaint Review: Sofas 2GO
Sofas 2GO2989 S. State Hwy. 360 Grand Prairie, Texas USA
Sofas 2GO Sofas & Mattresses 2Go Left With Torn Red Leather Sofa Grand Prairie Texas
*Author of original report: Not Delusional / Highly Dis-satisfied Customer
*REBUTTAL Individual responds: Dilusional Customer
*Author of original report: Still Left With a Torn Sofa
*General Comment: True but...
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On 6/24/13, I received a red leather sofa that I had purchased and had the delivery guys place the sofa in my garage then signed off on the delivery ticket immediately without inspecting the sofa. Bad mistake on my part! On 6/30/13, I had the sofa placed out in the sunlight just right outside my garage and discovered a tear on the front bottom frame of the sofa. Notified the Manager at Sofas 2GO the next day, and was advised pretty much that it was my problem since I had signed off on the delivery ticket. So now, I am having to live with a torn sofa that a company would not make right. My lesson learned here is NEVER, I repeat NEVER, sign-off on a delivery ticket without fully inspecting a piece of furniture that is being delivered to you. I will NEVER do business with this company again. This is not how you should treat a customer.
This report was posted on Ripoff Report on 07/25/2013 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sofas-2GO/Grand-Prairie-Texas-75052/Sofas-2GO-Sofas-Mattresses-2Go-Left-With-Torn-Red-Leather-Sofa-Grand-Prairie-Texas-1070034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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