- Report: #1125562
Report - Rebuttal - Arbitrate
Complaint Review: Softlayer.com IBM
Softlayer.com IBM4849 Alpha Road Dallas, Texas USA
Softlayer.com IBM Fraudulently erased data of loyal customer Dallas Texas
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My company had been a loyal customer of Softlayer.com (IBM) for five years. We have always paid our bills on time, and during that time we spent tens of thousands of dollars with them.
Softlayer.com (IBM) erased our hard drive with perhaps ten thousand hours of work (by dozens of employees) accumulated during that time and costing countiless dollars in damage in man hours and to our brand equity resulting from a single 60 day billing dispute.
They are a horror story of a service provider. Consumers be warned.
This report was posted on Ripoff Report on 02/21/2014 06:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Softlayercom-IBM/Dallas-Texas-75244/Softlayercom-IBM-Fraudulently-erased-data-of-loyal-customer-Dallas-Texas-1125562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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