Complaint Review: Software Pros - Internet
- Software Pros Internet USA
- Phone:
- Web: SoftwarePros.com
- Category: Computer Software
Software Pros I downloaded Avast supposedly for free and I was asked for my cc and I got a $99 charge to my bank account. Internet
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I downloaded a free copy of Avast a antivirus and in other to do so I had to provide my debit card information and a day later I noticed a charge in my bank account for $99.94. I sent a note to billing support disputing tha charg and requesting a refund and this what I got.
Dear Freud,
We apologize if you misunderstood the website billing, but you were properly charged. Your billing details are listed below.
50.96 for the 3-year membership. It is 16.99/year, but as stated on the site it is billed as a one time fee.
19.08 for the download accelerator. This package gives you the fastest download speeds possible for the length of your membership.
29.94 for the download protection which gives you access to any new releases or updated versions that come out during your membership at no additional cost.
We hope this clarifies the membership fee you selected. If you need changes made to your selections or any further assistance with your account please reply to this email.
Thank you,
Software Pros Support
This report was posted on Ripoff Report on 07/04/2014 03:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/software-pros/internet/software-pros-i-downloaded-avast-supposedly-for-free-and-i-was-asked-for-my-cc-and-i-got-1159631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Stick to reputable websites
AUTHOR: motoracer1212 - ()
SUBMITTED: Friday, July 04, 2014
This day and age it is easy to be tricked online. I too use Avast Free. When you are looking at products and software online make sure the internet address bar show the website you are looking for, such as avast.com. There are so many 3rd party sites that will try to see you crap software such as in your case. If you are looking for freeware stick to sites such as cnet.com. I would definatly dispute the charges. Tell them you are not paying for their crapware. Good luck!
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