- Report: #1108862
Report - Rebuttal - Arbitrate
Complaint Review: Softwareplustech
Softwareplustech220 Newport Center Dr. # 11281 Newport Beach, California USA
Softwareplustech Sent me a blank Windows 7 DVD and no COA Newport Beach California
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I ordered and paid for a Windows 7 Pro DVD from Softwareplustech advertised on Nextag.com.
Within 2 days I received confirmation that my order was shipped with a confirmation number from the USPS. I took about a week for any updates to be posted on the tracking information.
1 1/2 weeks later I received my order, and my order arrived without a COA. Not only that, I popped the DVD in my laptop and to my surprise the DVD was blank.
After 2 emails to Softwareplustech I finally received a reply apologizing for the inconvenience and that they reshipped a new DVD with the COA via express mail. I still haven't received a confirmation number or the replace ment order but they want me to return the blank DVD.
This report was posted on Ripoff Report on 12/21/2013 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Softwareplustech/Newport-Beach-California-92660/Softwareplustech-Sent-me-a-blank-Windows-7-DVD-and-no-COA-Newport-Beach-California-1108862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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