- Report: #277515
Report - Rebuttal - Arbitrate
Complaint Review: Sonic Drive In
Sonic Drive In315 ASSEMBLY STREET Columbia, South Carolina U.S.A.
Sonic Drive In Sonic food made me sick. Manager ignored contact and clearly unwilling to addres problem. Columbia South Carolina
*REBUTTAL Owner of company: Sonic food poisoning
*UPDATE Employee: Possible but not likely, management is the real problem
*Consumer Comment: I agree with Jodi
*Consumer Comment: LOL Jodi
*Consumer Comment: Tallulah Phoebe is wrong
*Consumer Comment: Food poisoning
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I went back to sonic and politely told them my complaint. The clerk was totally unapologetic but upon my insistence, instructed me to return the next day to collect the refund I was owed.
I returned the day as promised, only to be given the runaround: I was told that only the manager can issue refunds and that if I really wanted my money back, I'd have to wait for 30 minutes for him to show up.
I knew right then that I'd not be getting my refund, but I decided to humor them anyway and wait. Sure enough, 30 minutes went by and there was still no sign of the manager.
Not wanting to wait around any longer, I wrote down my contact information for the clerk I had been speaking to, who assured me that he'll see to it that manager receives this information and compensate me for my inconvenience.
Well now it's been over a week and I've not received a single phone call let alone an apology. These people are crooks! Eat else where if you can!!
Columbia, South Carolina
This report was posted on Ripoff Report on 10/06/2007 09:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sonic-Drive-In/Columbia-South-Carolina-29201/Sonic-Drive-In-Sonic-food-made-me-sick-Manager-ignored-contact-and-clearly-unwilling-to-a-277515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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