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Report: #1263681

Complaint Review: Sonoma Tire - Internet

  • Submitted:
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  • Reported By: Sonomaresident — Sonoma California USA
  • Author Not Confirmed What's this?
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  • Sonoma Tire Internet USA

Sonoma Tire Careless work led to car's untimely demise Sonoma CA

*Consumer Comment: The obvious question...

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 This used to be a great local auto repair but it was bought out by a bigger company that immediately laid off the friendly staff. The new staff is unfriendly and the fees go up significantly.We should have known better than to keep supporting such a business but the place was close by and we were in the habit of taking out cars there. Big mistake. Last week we took our old, reliable Honda there for a tune-up. They neglected to check the coolant levels or to tell us that we had a leak. They also managed to leave a part they'd replaced on the passenger seat--shoddy. Three days later, the poor little car dies on the highway, in the middle of nowhere. After an expensive tow, we're told that the head gasket is blown and our Honda is only good for the junkyard. The coolant was completely empty.

This report was posted on Ripoff Report on 10/26/2015 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sonoma-tire/internet/sonoma-tire-careless-work-led-to-cars-untimely-demise-sonoma-ca-1263681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

The obvious question...

AUTHOR: Robert - (USA)

POSTED: Saturday, April 30, 2016

Since you claim that they didn't check the levels or let you know you had a leak, just how do you know that your colant was low and you had a leak when you took it to them?

If it was a big leak you wouldn't have lasted until 3 days afterwards. 

If it was a slow leak, there not only would be an indication of that under your car every time you stopped.  There would be indicator lights on your dash that should be alerting you to the problem.   At the very least you would have seen your car run a lot hotter.

 

 

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