- Report: #1054006
Report - Rebuttal - Arbitrate
Complaint Review: Soulas Hearing Aid Center
Soulas Hearing Aid Center263 State Street Bangor, Maine USA
Soulas Hearing Aid Center RIPOFF Hearing Center - RUN from this Business!!!! Bangor Maine
*Author of original report: Company now has enclosed hearing booth
*REBUTTAL Owner of company: Soulas hearing aids
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My mother has been going to Soulas Hearing Aid Center for years and unfortunately gained the trust of Wanda Creed. We have been trying to get our mother to go somewhere else because she has never been happy with her hearing aids - they hurt her ears and she was still unable to hear. We just recently found out that Wanda has NEVER even tested her hearing - after over 10 years of service!!!!! What a disgrace!!!! Just think of all of the conversations with family that my mother has missed out on over the years and the discomfort she has suffered with because of Wanda's disregard for her as a person and for her hearing loss.
Finally, we took my mother to another hearing aid center and they were AMAZED that she has not had her hearing tested in years. They were also amazed at the amount of wax buildup she had in her ears (Wanda never checked that either). They also said the molds Wanda gave her for her aids didn't even fit her ears which is the reason her ears are always sore and irritated.
Anyone that sells hearing aids, should be required to test a persons hearing periodically. How can you adjust hearing aids, if you don't even know the extent of hearing loss? You can't - that's why my mother has not been able to hear for so many years.
Now she finally has had a hearing test, has molds that fit and are soft and hypoallergenic, and can HEAR!!!! Imagine that - she can hear!!!!!
Wanda should be ashamed to be selling hearing aids (which cost thousands of dollars each) without even caring about the results for her clients - many of whom are elderly and too trusting.
Shame, shame, shame.
DO NOT GO TO SOULAS HEARING AID CENTER!!!!
This report was posted on Ripoff Report on 05/26/2013 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Soulas-Hearing-Aid-Center/Bangor-Maine-04401/Soulas-Hearing-Aid-Center-RIPOFF-Hearing-Center-RUN-from-this-Business-Bangor-Main-1054006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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