- Report: #1124573
Report - Rebuttal - Arbitrate
Complaint Review: South Beach Fitness
South Beach Fitness1946 Florida A1A Indian Harbour Beach, Florida USA
South Beach Fitness South Beach Fitness Double Charging and Rude Unprofessional Employees Indian Harbour Beach Florida
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To all those who read reviews please take this review under major consideration.
South Beach Fitness is not a place you would want to work out in. After my experience which by the way hasn't even been a day in fact I have not even worked out there yet will help your decision to not invest your hard earned money in this gym or even with a trainer named Michael Flickinger who claims himself to be the manager of this gym.
For starters I went their seeking a membership and a tour of the gym as every gym I had ever been a member of does for you. I was told by the employee at the front desk that sorry no one was there to help me. In fact he just left it at that and didn't say another word. I asked him again well is there any information he could give to me and again he just said no. So I asked another question do you have a schedule of class or prices how about a tour? He said sorry he is just watching the front desk. He told me to just go online and get my membership there. While I was displeased with the response I thought well maybe a new employee and doesn't really know what he is doing. So I went online and I paid for a year membership in advance which was 368.88 everything went smooth until I found out the next morning that I was charged again by the gym for the full amount. When I called the gym to speak to a manger about this, Michael Flickinger (who called himself the manager) had assured me that this "oversight" would be rectified immediately as long as I had proof and apologized for the other employees behavior that that was unacceptable and not the gyms practice.
Well as soon as my husband went into the gym to get a reversal on the chargers Michael Flickinger not only disrespected my husband but basically told him he could not guarantee a refund in a timely manner and that he would let the owner Lisa know and then he blew my husband off. I called Michael Flickinger to discuss this matter with him and he was just as disrespectful and then when I told him to refund not just the overcharge but what I initially paid for because of the treatment of which I was being treated he basically told me he will let the owner know and he didn't know when that would be. Only after I had assured him that I will bring criminal charges as well as a civil suit against this establishment was when he said the owner would contact me the next day. Which will be tomorrow. And for all of you that are reading this all of this started on 2/14/14 it is 2/18/14. How does a customer get treated like this and has not even stepped into the gym to even work out.
I hope this helps all those looking for a good gym to work out at. Please stay away from this one.
This report was posted on Ripoff Report on 02/18/2014 04:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/South-Beach-Fitness/Indian-Harbour-Beach-Florida-32937/South-Beach-Fitness-South-Beach-Fitness-Double-Charging-and-Rude-Unprofessional-Employees-1124573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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