Complaint Review: South Beach Skincare LifeCell - STE 203 Hollywood Florida
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- Author Not Confirmed
- South Beach Skincare LifeCell 2028 Harrison St. STE 203 STE 203 Hollywood, Florida United States of America
- Phone: 1-866-977-1412
- Web:
- Category: Miscellaneous Companies
South Beach Skincare LifeCell LifeCellAntiAging2 Charged me an additional $189.00 on 3/22/12 after I responded to a FREE sample, I also paid for shipping and Handling of the FREE sample, that;s how they have my CC that was charge more than a months STE 203 Hollywood, Florida
*Consumer Suggestion: Eva, here's part of their TERMS OF USE at the bottom of their home page.
Show customers why they should trust your business over your competitors...
More than a months after responding to a FREE Skincare sample online fromLifeCell South Beach Skincare, I was billed $189.00 on 3/26/12, I had paid shipping and Handling costs for the FREE sample and they used that creditcard to bill me without any notification whatsoever, NO new cream was shipped to me and nobody contacted me if I wanted a new tube. This product does not work the way they said, I actually got a rash, and under NO circumstances do I want to buy it, This is a FRAUD, and I want my @189.00 credited on my creditcard. I have notified my Am.Express Creditcard
This report was posted on Ripoff Report on 04/03/2012 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/south-beach-skincare-lifecell/ste-203-hollywood-florida-33020/south-beach-skincare-lifecell-lifecellantiaging2-charged-me-an-additional-18900-on-322-863275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Eva, here's part of their TERMS OF USE at the bottom of their home page.
AUTHOR: Ken - (USA)
SUBMITTED: Tuesday, April 03, 2012
2. RECURRING ORDERS PLEASE READ THE FOLLOWING SECTION CAREFULLY. THE FOLLOWING SECTION DISCUSSES A NEGATIVE BILLING OPTION INVOLVING THE PRODUCT(S) YOU ORDER FROM THE COMPANY. AS DISCUSSED IN GREATER DETAIL BELOW, YOU WILL BE LIABLE FOR PAYMENT OF PRODUCT THAT WAS SHIPPED TO YOU, AND PAYMENT FOR FUTURE SHIPMENTS OF PRODUCT, UNLESS YOU NOTIFY US TO STOP SUPPLYING THE PRODUCT TO YOU.
If you do not cancel your order within the 30 Day Trial Period and return the Product to us within 30 days from shipping date, your credit card on file will be charged $189.00. If after your 30 Day Trial Period you wish to continue to receive LifeCell, simply do nothing, and in approximately 30 days and continuing every 60 days thereafter (a Recurring Order), youll be shipped out a fresh new 60 day supply of LifeCell for the low VIP price of $149.00 per tube with FREE shipping. For your convenience, we will bill the credit card you provided us for your initial order.
3. CANCELING ORDERS AND RETURN POLICY If you experience any delays in the delivery of your LifeCell, you may contact our Customer Care department at 1-866-977-1412 begin_of_the_skype_highlighting 1-866-977-1412 end_of_the_skype_highlighting or visit us online at www.lifecellskin.com
3.1 How to Cancel Your Order WITHIN the 30 Day Trial Period If you are not satisfied with the Product for any reason and wish to cancel prior to the expiration of the 30 Day Trial Period, simply contact our Customer Care department at 1-866-977-1412 begin_of_the_skype_highlighting 1-866-977-1412 end_of_the_skype_highlighting or visit us online at www.lifecellskin.com and cancel your order. You will never be billed again and incur no further charges or fees, beyond shipping and handling, as long as you return the Product within 30 days from shipping date (even if it is empty). No commitments, no hassles. Please note that we cannot process packages marked "Return to Sender." Returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing. For more information, please see the "PRODUCT RETURN" section below for simple instructions on how to return the Product and how to avoid getting charged for Product that you want to return.
You were notifed by this and also authorized the use of the credit card without further notification.
The reason they charge your for the "free" sample is to get your billing information and hope you don't cancel before the thirty day trial.
If you haven't already cancelled, you should do so immediately or they will continue to bill you.
Most of these "free offer" deals work the same way...exercise caution.
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