- Report: #1126460
Report - Rebuttal - Arbitrate
Complaint Review: South shore Industries Ltd. Southshore.ca
South shore Industries Ltd. Southshore.ca323 rue union Coaticook, Quebec Canada
South shore Industries Ltd. Southshore.ca Inferior quality furniture Coaticook Quebec
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I purchased a platform bed from Sears.com and when it arrived it was from this company. I assembled the bed and upon completing it was unable to attach the headboard with out it falling forward on my head. Within a few weeks I noticed the platform was sagging over where the drawers are near the foot of the bed. Upon further inspection I noticed that the wood (partical board) that the bed was made out of was split on each side over the drawers. I called the company and the woman worked fairly quickly with me in getting replacement parts sent out once I had emailed photos and descriptions to her. When the replacement pieces arrived my husband completely took apart the bed to replace the broken pieces with in 24 hours the bed broke again. I immediately emIled the company. i received a phone call that I was unable to answer so I later returned the call leaving a message. A week later I had still not heard back from the company so I emailed them again and waited a week later still nothing so I resent the email. [continued below]....
This report was posted on Ripoff Report on 02/25/2014 02:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/South-shore-Industries-Ltd-Southshoreca/Coaticook-Quebec-J1a1z5/South-shore-Industries-Ltd-Southshoreca-Inferior-quality-furniture-Coaticook-Quebec-1126460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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