• Report: #1152375

Complaint Review: south shore laser

  • Submitted: Thu, June 05, 2014
  • Updated: Thu, June 05, 2014

  • Reported By: Jennifer — Babylon New York
south shore laser
98 East Main Street Babylon, New York USA

south shore laser South Shore Lasers Shady, Deceptive, THEY SELL SNAKE OIL! NOTHING WORKS! Babylon New York

*REBUTTAL Individual responds: Feeling bad to share

*REBUTTAL Owner of company: Response from the Owner of South Shore Laser

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South Shore Lasers sold me something called "Cavi" and led me to believe it was FDA approved.  I got an advertisement at my home and I was interested in "Liposuction" at the time.  Their ads say "Lipo" and I assumed it was liposuction.  It was not.  I went in for a consultation with Anthony Castillo, who admitted he had NO MEDICAL BACKGROUND.  He told me everyone there was licensed and convinced me to buy a package of their "body contouring", "cavi-lipo" service.  He kept calling me after my consultation to lower the price, for "cash".  I agreed to pay some in cash.  I saved all my paperwork to show the appropriate authorities. 

 

I was told that Cavi-Lipo was FDA approved, safe and "super effective" on reducing inches on my tummy and waste.  

IT WAS ALL A LIE!

I WAS DUPED!  I feel so stupid and taken advantage of. [continued below]....

.....  During one of my last sessions I was informed by the "technician" (whom I will not mention) doing my treatment that allot of people complain of getting no results, so the owners are used to "dealing with complaints" and will address mine if needed.  She also (innocently) let out some very interesting information.  She told me that the two owners (husband and wife), Mr. and Mrs. Mike Roemer are former washed up real estate salesman who started a rogue "medi-spa" business! Only theres no "medical" or "spa" services or personel there at all! 

I feel absolutely taken advantage of. 

I finished all my sessions and gained no results at all.  I called Anthony several times and he (amazingly) was always "unavailable".  I left messages and even tried calling there asking for the owner Mike Roemer and I was told that "he doesn’t come in often" and would call me when he does.  I never did get that call.

That’s when I began doing more digging on South Shore Lasers.  I also found out that they have only been open for 2 years and are struggling to stay afloat. I also found out that they have an "investor" named Kim Vantassle who bought the cavi-lipo machine and now gets a piece of the fraud every time someone buys a cavi-lipo package from south shore laser.  I then did some more digging and called the Cavi company as a potential buyer of the cavi machine.  

THEIR ADS ARE FILLED WITH LIES.  IT SAYS "NO NEEDLES" AND ON THE SAME PAGE THEY ADVERTISE BOTOX!

I also found out that they have a rogue Physician "Assistant" who goes there and does injections once per week.  The place only has 2 treatment rooms, its a shoe-box.  The thought of anyone wanting to get a needle there is horrifying!  

South Shore Lasers is a trap, period!

I was told that I could’ve bought a cavi-lipo machine (FROM KOREA) for about $12,000 NEW!!  Here’s the kicker:  THEY NO LONGER ARE ALLOWED TO SELL CAVI-LIPO IN THE US BECAUSE IT WAS BANNED BY THE FDA BECAUSE ESTABLISHMENTS LIKE "SOUTH SHORE LASER" WERE ADVERTIZING CAVI-LIPO AS FDA APPROVED FOR "RESULTS", WHEN IT WAS NOT!

Here's the FDA's link banning CaviLipo from being used (in the US) at South Shore Laser: http://www.fda.gov/ICECI/EnforcementActions/WarningLetters/2013/ucm379682.htm

This company representative who asked that I not mention his name went on to say that south shore laser was using old, ineffective and useless "machines" on their patients, making them believe that they are fabulous, FDA Approved and effective.

South Shore Laser stole $2500 of my money and I am ripping mad!  I am making copies of all their false advertising and preparing a package for the New York State Attorney General.  The people at south shore lasers take the public for stupid people.  Maybe most people are, but I am not.  I will not stop until this place stops preying on peoples insecurities by selling them things that they promise will help them "look and feel your best"!

 

Here’s a note to Mr. and Mrs. Roemer:  You should be absolutely ashamed at yourself!  If you have children, I pity them.  You are setting quite the wrong example for them.  Success isn’t measured by the money you make (in your case "steal"), it is measured by your accomplishments.  Money is a byproduct of accomplishment.  

See you in court South Shore Laser.

Every Dog has their day.  Smile for the news cameras when you see them coming.


This report was posted on Ripoff Report on 06/05/2014 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/south-shore-laser/Babylon-New-York-11702/south-shore-laser-South-Shore-Lasers-Shady-Deceptive-THEY-SELL-SNAKE-OIL-NOTHING-WORKS-1152375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

Feeling bad to share

AUTHOR: Amy D. - (USA)

I've never written a review before but I felt compelled to share my experience at South Shore Laser, where I had laser several treatments about a year and a half ago. I had 7 underarm sessions, and 7 on my neck, and at first, I was incredibly pleased with the results. I saw a slight decrease in hair growth... I was starting to get exited!

However, the honeymoon was short lived! I'd be curious to know if all of their customers are just as pleased many months later, because ALL of my hair has grown back. You can't even tell I've had laser done! I understand that each person is different, and that some regrowth is common, but I'm starting to wonder if South Shores lasers aren't up to par somehow...and perhaps that's the reason they're so cheap. Ive read a lot of negative reviews after I bought my package. So do your research 1st :-(

I feel bad writing this review... but I do feel like I threw a few hundred dollars down the toilet.

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#2 REBUTTAL Owner of company

Response from the Owner of South Shore Laser

AUTHOR: Michael - ()

The Internet has become a very valuable tool for consumers and businesses alike, but unfortunately, can also be a very harmful one when put into the wrong hands. As always, we continue to maintain our professionalism by not using names in responding to erroneous reports such as this, however, we are deeply saddened that “YOU” as a disgruntled ex- employee resorted to falsely misrepresenting yourself as an unhappy cleint.  Resorting to this type of Defamation of Character to tarnish our reputation is appalling. Customer Satisfaction is, and always will be our #1 priority. 

Regarding the reference to one of our many technologies (devices), the Cavi Lipo is proven to be a very successful therapeutic device.  Unfortunately other Spa facilities began advertising this technology as a guaranteed cellulite reduction treatment while some others even went as far as raising the frequency levels internally, which may result in deep heat penetration of the adipose tissue. This is specifically what has resulted in the Cavi lipo being misbranded as per the FDA under section 502 Act 21.  

                    SOUTH SHORE LASER DOES NOT CONDONE SUCH BUSINESS PRACTICES

Lastly, I would like to state that our professional staff (includes my wife) always follow up with phone calls, and I, as the owner, am always available to answer any questions or concerns that our Clients may have. I am posting my cell phone # 516 776-4902  (Michael/Owner) and welcome any calls that readers may have pertaining to our honesty, integrity and credibility.     Thank you for listening to the other side.   Not every negative review is worthy of being posted but unfortunately this has become part of the world that we all live and work in.     

       

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