How this Internet business practice works:
Southbeachjava.com advertizes for a product on the Internet as being FREE, whereby the individual only pays postage and handling with their credit card. In small print, they give the consumer a short time frame to cancel. When the cardholder cancels, they claim not to have received notification, and because they have the credit card number(s), they continue to send their products and subsequently bill for the merchandise.
Unfortunately, it becomes the card members burden of proof to show a cancellation which is often impossible since the business was conducted on-line.
The business practice is nothing short of deceptive. This company preys on the consumers inability to rectify the dispute; it is a clever business model of wearing down the consumer. I say this, because I have been on the telephone with both Southbeachjava.com and Bank of America dispute department for an inordinate number of times addressing this issue---- thinking it has been resolved, all the while they continue to re-bill and make false claims to the contrary.
My time is worth money and the amount of time I have spent fighting this dispute is inexcusable. No consumer or credit card member should be subjected to this malaise of intimidation and coercion.
My company consults with major corporations as an Industrial and behavioral consultant to deal with organizational issues. In my 30 years in the field as a psychologist, I can say unequivocally that I have NEVER encountered such misleading or corrupt business practices as what Southbeachjava.com displays in the community.