• Report: #924961

Complaint Review: Southern Homes

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  • Submitted: Thu, August 09, 2012
  • Updated: Fri, August 10, 2012

  • Reported By: Ruben — highland city Florida United States of America
Southern Homes
1925 E. Edgewood Drive Suite 100 Lakeland, FL 338 Lakeland, Florida United States of America

Southern Homes Scott McBride , Superintendet , this company accepted my payment before I secured a loan,in which I was denied over 3 times.Then once they received the denial letter they told me I was in default if that was the case then why were Lakeland, Florida

*UPDATE Employee: Contract dispute

*UPDATE Employee: Contract dispute

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I being nieve put down a large sum of money to Southern Homes .And after waiting 7 months of being denied, I asked the lender for a denial letter,and in the contract if I could not obtain a loan i was to get back my money minus 400 dollars.I spoke with Barbara Stillwell who was the initial realtor and she replied that i could have closed on my house two weeks ago.Then I called her boss Mike Bachman and he told me that i was in default weeks ago but he couldn't explain to me how.I told him I have a denial letter and he told me that i was still in default.I let him know that i am on disability and that money was my wife and kids money.

This report was posted on Ripoff Report on 08/09/2012 02:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Southern-Homes/Lakeland-Florida-33803/Southern-Homes-Scott-McBride-Superintendet-this-company-accepted-my-payment-before-I-924961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Contract dispute

AUTHOR: Southern Homes Customer Service - (United States of America)

Dear customer,

Hopefully we can resolve this concern for you. In order to help you please confirm the following information to ensure we are speaking about the same dispute and so we can come to a speedy conclusion:

(1.) The court judgement against you for over $100,000 in unpaid child support or alimony is in fact false (1 a) That this judgement occurred after your house was started by the builder (1 b) This judgement was reported to the lender just prior to the completion of your home, or just after the completion of your home

(2.) That the builder received a prequalifaction letter stating you were prequalified before beginning your home

(3.) That you completed a full credit application within 3 days of contract signing per contract with supporting documentation (3 a) On the credit application it was checked that "no" you were not obligated to pay child support or alimony. Confirm that this is a true statement

(4.) That a credit decision was made in 35 days of contract signing

(5.) That all information and statements provided by you to the lender were complete, true and made in good faith

(6.) That you completed a "Build Com" preconstruction meeting with a personal builder prior to beginning construction on your home

Please respond in writing to service@mysouthernhome.com

Thank you,

Customer Service
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#2 UPDATE Employee

Contract dispute

AUTHOR: Southern Homes Customer Service - (United States of America)

Dear customer,

Hopefully we can resolve this concern for you. In order to help you please confirm the following information to ensure we are speaking about the same dispute and so we can come to a speedy conclusion:

(1.) The court judgement against you for over $100,000 in unpaid child support or alimony is in fact false (1 a) That this judgement occurred after your house was started by the builder

(2.) That the builder received a prequalifaction letter stating you were prequalified before beginning your home

(3.) That you completed a full credit application within 3 days of contract signing per contract with supporting documentation

(3 a) On the credit application it was checked that "no" you were not obligated to pay child support or alimony. Confirm that this is a true statement

(4.) That a credit decision was made in 35 days of contract signing

(5.) That all information and statements provided by you to the lender were complete, true and made in good faith

Please respond in writing to service@mysouthernhome.com

Thank you,

Customer Service
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