ED Magedson – Founder
southwest plumbing2401 sw alaska st seattle, Washington USA
southwest plumbing overcharged for parts and labor following day tried to overcharged me again seattle Washington
on december 3rd southwest plumbing sent out a teck to fix my furnace i stated that i thought the motor was bad so the tech installed a capacitor about a 30 dollar part.he checked everything and said its ok he spent about an hour and cleaned it up a bit after he left the motor fried.my bill that day was 672.33 cents they would not tell me how much the parts were they just said i was being charged a flat rate parts and time were not listed when i spoke with there office i was tolled to work it out with the tech.they sent out a tech the next day less than 24 hrs later they said that they needed to replace the motor i asked how much and the tech said he would give me a reduced rate of 565.00dolars so i stated that i payed 672.00 the day befor and that as far as i was concerned i payed for the motor and install....the thing i found interesting was no one would give me a price on parts just a flat rate.at that time i told the tech to get out of my house.on the 3rd day i called another company and he gave me a price over the phone i was happy with that and they came out and got me up and running.....after that i read some complaints about southwest plumbing and could nit believe what i was reading.after all that i was to upset to deal with them anymore i feel i was ripped off big time even if i get no money back i think people should know what there getting into they need to change the way they do business.OUTRAGEOUS i hope this helps future customers
This report was posted on Ripoff Report on 12/10/2013 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/southwest-plumbing/seattle-Washington-98106/southwest-plumbing-overcharged-for-parts-and-labor-following-day-tried-to-overcharged-me-1105978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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