- Report: #978445
Report - Rebuttal - Arbitrate
Complaint Review: Soway Tech
Soway TechUnit D & E, 2/F, MERCANTILE IND.& WAREHOBULD 16-24 KWAI CHUNG, Select State/Province United States of America
Soway Tech Ebay Names: Will not refund money from a defective cell phone purchased on Ebay 16-24 KWAI CHUNG
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I sent the phone back within a week after I received it. They delayed and delayed some more, my Ebay case closed. Four weeks after I sent it back I contacted them to find out where my refund was and they said that they had sent the request for refund to their Paypal manager. That was the last I have heard from them. I have emailed them over 60 times and I get no response. I contacted Ebay and they said that because my case is now "closed" that there is nothing they can do. What a load of crap! They are choosing to do nothing! I am not the first person to complain about this company.
This report was posted on Ripoff Report on 12/05/2012 09:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Soway-Tech/16-24-KWAI-CHUNG-Select-StateProvince-/Soway-Tech-Ebay-Names-Will-not-refund-money-from-a-defective-cell-phone-purchased-on-Eba-978445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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