- Report: #1099971
Report - Rebuttal - Arbitrate
Complaint Review: Sparkle Clean
Sparkle CleanSpokane, Washington USA
Sparkle Clean Fradulent activity, an actual scam, falsifying information Spokane Washington
*REBUTTAL Owner of company: This is the most ridiculous thing I have ever heard
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This company is running a real scam and as of today 11/16/13 they have deals up on Groupon and Living Social. They came to our house at the specified time, threw a card on our front porch and then drove off. We watched them do it. Then they sent us the following email cut and pasted from my email.
We came out at the agreed upon appointment time today and got no answer at the door. Tried calling and it went directly to voicemail and said that your voicemail box has not been set up. At this point we've sent out two guys and a vehicle at a weekend rate and we would be operating at a loss if we rescheduled. Technically the rulse say forfeiture of voucher since you didn't give 24 hour cancellation notice, but I will authorize living social to give you a refund. If you'd still like to have us out we can let you buy directly at the same price you paid living social. That is the only way we would not lose money as living social takes a 50% commission.
Btw I checked my phone and it is in perfect working order.
This report was posted on Ripoff Report on 11/16/2013 06:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sparkle-Clean/Spokane-Washington-99218/Sparkle-Clean-Fradulent-activity-an-actual-scam-falsifying-information-Spokane-Washingt-1099971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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